Since I’ve been commuting by bike to work, I’ve started stopping at the grocery store occasionally to pick up stuff for dinner or to keep at work. The one downside was that the Publix Greenwise near our place didn’t have a bike rack, so I had to chain up to a stop sign in the parking lot. I figured an email to HQ couldn’t hurt, so I sent an email to their corporate site asking them to please consider installing one. Not three days later, I have a reply:
Thank you for your email. We appreciate our customers taking the time to contact us. In regards to your inquiry, the manager of the Publix at Boca Village Square was unable to reach you at the phone number provided. The manager explained that they received approval for a bicycle rack. Please contact [the manager] at [his phone number] if you would like to discuss this further.
Awesome! I guess it never hurts to ask, and Publix has my to/from work business from now on.
Update 2/8/2010: Well, they never did put in the bike rack.